Hi, I am Pat Worrell and I am the owner of Appliance Repair for You. I have been in the appliance repair industry since 1972 and self-employed in this industry since the early 1980's. I operated my business under the name Worrell Refrigeration from the early 1980's until December of 2004. That business name did not accurately reflect the nature of my business as I work on all major appliances so I decided to change the name. When you call to schedule a service call or ask a service related question you will be talking directly to me. To schedule a service call I answer the telephone from 8:00 AM until 8:00 PM Monday through Saturday and 9:00 AM until 6:00 PM on Sunday. My service hours are 8:00 AM to 4:00 PM Monday through Friday and 8:00 AM until 12:00 noon on Saturday. I do not offer 24 hour service but on occasion I will perform emergency service if my availability allows. Here is how I schedule service work. On the first call of the day I give you a one hour window for my arrival time. For the remainder of the day I offer a two hour window for my arrival time. I do not overbook so if you book a service call you have my word that I will show up as promised. My service charges are as follows. The cost of the trip charge and labor to diagnose the problem is $49.00. When I know what is wrong I will give you a firm flat rate bid on the total cost of the repair. My flat rate charge is determined from a national flat rate book which I discount for most jobs. This bid will be for the total job and will have the $49.00 applied to the bid. At this point if you decline the repair the most you will be billed is $49.00. 952-447-4528 952-890-9477 email Pat |